Privacy Policy

Last Updated: April 7, 2026

At Bayview Therapy, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, phone, email, and text messaging.

This Privacy Policy explains how we collect, use, and protect your information when you interact with Bayview Therapy.

Information We Collect

We may collect personal information you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Preferred office location
• Service interest
• Information you submit through our contact or inquiry forms

We may also collect limited technical information such as browser type, device type, IP address, and website usage data to improve website performance and user experience.

How We Use Your Information

We use the information you provide to:

• Respond to service inquiries
• Help schedule appointments or consultations
• Match prospective clients with therapists or services
• Follow up regarding requested services
• Send operational or customer care communications
• Improve our website, services, and communication processes

We do not sell your personal information.

Text Messaging and SMS Communications

If you provide your phone number and consent to receive text messages from Bayview Therapy, we may send SMS messages related to:

• Appointment reminders and confirmations
• Scheduling and appointment coordination
• Your inquiry for services
• Therapist matching and intake follow-up
• Customer care and operational follow-up related to requested services
• Reengagement outreach if you previously contacted us about services but have not yet scheduled an appointment

Message frequency varies. You may receive up to 5 messages per month depending on your engagement with our practice. Message and data rates may apply depending on your mobile carrier and plan.

You can reply STOP at any time to opt out of text messages. You can reply START to re-subscribe or HELP for assistance. You may also contact us at (954) 391-5305 or email dr.kate@bayviewtherapy.com to opt out.

Consent to receive text messages is not a condition of purchase or receipt of services.

Mobile information, including phone numbers and SMS consent, will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.

Bayview Therapy complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations regarding electronic communications. For full SMS terms, please see our Terms & Conditions at bayviewtherapy.com/terms-and-conditions.

How We Protect Your Information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. We take reasonable administrative, technical, and organizational measures to protect the personal information submitted through our website and communication channels.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

How We Share Information

We may share information only as needed to operate our business and provide services, including with trusted service providers that help us manage communications, scheduling, or website operations.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We do not share personal information for third-party marketing purposes.

We use cookies — small files transferred to your computer through your web browser — to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf, including Google Analytics and similar tools.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites or services. Bayview Therapy does not control and is not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review the terms and policies of any third-party site you visit.

Your Choices

You may contact us at any time to:

• Request updates or corrections to your information
• Ask questions about how your information is used
• Opt out of certain communications
• Request that we stop sending text messages

To stop SMS messages, reply STOP. For help, reply HELP. You may also call (954) 391-5305 or email dr.kate@bayviewtherapy.com.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

• Users can visit our site anonymously
• Our Privacy Policy link includes the word "Privacy" and can be easily found on our website
• Users will be notified of any privacy policy changes on this Privacy Policy page
• Users are able to change their personal information by emailing us

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Children's Privacy (COPPA)

Our website is not intended for children under 13 to independently submit personal information without parent or guardian involvement. We do not specifically market to children under 13. If you believe a child has submitted personal information inappropriately, please contact us so we can review and remove it if appropriate.

CAN-SPAM Act

In accordance with the CAN-SPAM Act, if at any time you would like to unsubscribe from receiving future emails, you can email us at dr.kate@bayviewtherapy.com and we will promptly remove you from all correspondence.

Fair Information Practices

In order to be in line with Fair Information Practices, should a data breach occur, we will notify users via email within 7 business days.

We agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

If you have questions about this Privacy Policy or our communications practices, please contact:

Bayview Therapy
2419 E Commercial Blvd, Suite 203
Fort Lauderdale, FL 33308

Phone: (954) 391-5305
Email: dr.kate@bayviewtherapy.com
Website: bayviewtherapy.com

Additional Locations:
• Coral Springs, FL
• Plantation, FL

For full SMS/text messaging terms, please see our Terms & Conditions at bayviewtherapy.com/terms-and-conditions.